To turn on Windows Hello. Go to Start > Settings > Accounts > Sign-in options. Select the Windows Hello method that you want to set up, Select Set up. If you don't see Windows Hello in Sign-in options, then it may not be available for your device. Windows Hello does require a compatible camera or fingerprint reader.
Boot the device using F2 into the BIOS setup mode. Locate the "Security" option on the left and expand. Click on the ."TPM" option nested under the "Security" setting. To clear the TPM you must check the box saying: "Clear" to clear the TPM hard drive security encryption. You will be asked to confirm by clicking on Yes as shown
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